LIVE

Support available 24/7 via WhatsApp & Call

Average response time: under 5 minutes

98.7% customer satisfaction rate

Toll-Free: 9076161372 — Always Free

support@AfifaPay.online — replies within 1 hour

Support available 24/7 via WhatsApp & Call

Average response time: under 5 minutes

98.7% customer satisfaction rate

Toll-Free: 9076161372 — Always Free

support@AfifaPay.online — replies within 1 hour

Contact & Support

We're Here to
Help You Grow

Got a question, problem, or partnership idea? Our dedicated support team responds in under 5 minutes — 24 hours a day, 7 days a week.

Send Message WhatsApp Us

5 Min Response Time

24/7 Available

98.7% Satisfaction

50K+ Retailers Served

Support Channels

WhatsApp Chat +9076161372 • Online Now

Toll-Free Call 9076161372 • Free 24/7

Telegram Bot @AfifaPayBot • Instant

Email Support support@AfifaPay.online

Call Us

Talk to our support team directly. Toll-free, no hold music.

9076161372 Lines Open Now

Fastest support channel. Send screenshots, get instant help.

+91 9076161372 Typically replies in 2 min

Email Support

For detailed complaints, billing, and partnership inquiries.

support@AfifaPay.online Replies within 1 hour

Join our retailer community & get automated issue resolution.

@AfifaPayBot Bot Active 24/7

Our Office

Head Office

Office address village post Madaripur ps Bajpatti Distt Sitamarhi state Bihar pin 843333

Phone

+91 9076161372
9076161372 (Toll Free)

support@AfifaPay.online
partner@AfifaPay.online

Support Hours

Monday – Friday 9:00 AM – 9:00 PM Open

Saturday 10:00 AM – 6:00 PM Open

Sunday WhatsApp Only Partial

Public Holidays Emergency Only Limited

Send Us a Message

Fill in the form below and we'll get back to you within 1 hour.

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Our team will reach you at the number/email provided within 1 hour. You can also WhatsApp us for faster response.

Instant Response

WhatsApp & Telegram bots respond in under 30 seconds.

Dedicated Manager

Every active retailer gets a personal account manager.

Hindi & English

Support available in Hindi, English & regional languages.

Secure & Private

All your data and queries are 100% confidential.

FAQs

Support Quick Answers

Most common questions from our retailer community.

If a transaction fails but the amount is deducted from your wallet, it will be automatically refunded within 5–60 minutes. If not received after 1 hour, raise a complaint via WhatsApp or the contact form above with your Transaction ID and mobile number.

WhatsApp is our fastest support channel with an average response time of under 2 minutes during business hours. For 24/7 automated help, use our Telegram bot @AfifaPayBot which can resolve most common issues instantly.

If your complaint is not resolved within 24 hours, you can email escalation@AfifaPay.online with your Ticket ID. Our senior support team will personally review and resolve your issue within 4 hours of receiving the escalation email.

Yes, walk-in support is available at our Noida head office Monday–Friday from 10AM to 6PM. We recommend calling ahead to book a meeting slot to avoid waiting. Bring your registered mobile number for faster account verification.

Registration is simple and free. Fill in the contact form above, select "Become a Retailer" as the topic, and our onboarding team will call you within 30 minutes to complete your account setup. You'll be ready to process transactions in under 10 minutes.

We're Here to Help You Grow